Effective Date: August 13, 2026
Last Updated: August 13, 2026
Elevate Education Group LLC („we,“ „us,“ or „our“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website characterquestvirtual.com (the „Site“) and submit inquiries for author visits, school assemblies, or educational materials.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out an inquiry form, request a proposal, or schedule a discovery call.
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Personal & Professional Information: Name, school/district name, official school email address, phone number, school address/state, and job title.
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Scheduling Information: Preferred tour dates, availability, and specific event requirements submitted via our booking system.
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Automatically Collected Data: Like most websites, our servers automatically collect non-identifiable technical data such as your IP address, browser type, operating system, referring URLs, and pages viewed through cookies and analytics tools.
2. How We Use Your Information
We use the information collected solely for legitimate educational and business purposes, including to:
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Respond to your inquiries and deliver custom school proposals.
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Schedule and conduct discovery calls via third-party scheduling tools (e.g., Calendly).
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Process booking agreements, purchase orders, and invoices for campus visits.
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Send administrative communications, updates, and event preparations.
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Improve site functionality and user experience.
We do NOT sell, rent, or trade your personal information to third parties or marketing agencies.
3. Children’s Privacy (COPPA Compliance)
Our Site and services are intended exclusively for school administrators, teachers, PTA/PTO members, librarians, and adult decision-makers. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information on our Site, please contact us immediately, and we will delete such information promptly.
4. Third-Party Service Providers
We may share necessary data with trusted third-party service providers who assist us in operating our website and delivering our services:
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Calendly: For scheduling discovery calls.
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Fluent Forms: For processing inquiry submissions.
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Google Workspace / Meet: For email communications and virtual meetings.
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Web Hosting & Analytics: For maintaining site security and performance.
All third-party providers are obligated to keep your information confidential and secure.
5. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission is 100% secure.
6. Your Rights & Choices
You have the right to:
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Request access to the personal information we hold about you.
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Request corrections or updates to your information.
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Request the complete deletion of your information from our records.
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Opt out of receiving non-essential email communications at any time.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Elevate Education Group LLC
Email: office [at| thecharacterquest (dot) com
Phone: (405) 204-2714
Website: characterquestvirtual.com