Effective Date: August 13, 2026
Last Updated: August 13, 2026
Elevate Education Group LLC is committed to ensuring digital accessibility for individuals with disabilities, including educators, school administrators, parents, and community members. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to make our website, thecharacterquest.com, accessible to all.
1. Conformance Status
We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards, as well as the accessibility requirements set forth under Section 508 of the Rehabilitation Act and Title III of the Americans with Disabilities Act (ADA).
These guidelines outline best practices for making web content more accessible for people with sensory, cognitive, and mobility disabilities, as well as more user-friendly for all visitors.
2. Accessibility Measures Undertaken
To ensure a seamless and accessible experience on our Site, we implement the following practices:
-
Keyboard Accessibility: Ensuring site navigation, forms, and interactive elements are fully functional using a standard keyboard.
-
Text Alternatives (Alt Text): Providing descriptive alternative text for non-text content, such as images, graphics, and visual elements.
-
Color Contrast: Utilizing high-contrast color pairings for text and background elements to support visually impaired users.
-
Clear Structure & Typography: Using semantic HTML headings (
H1,H2,H3) and clean, readable fonts for easy screen-reader navigation. -
Accessible Forms: Ensuring inquiry forms (via Fluent Forms) and scheduling tools (via Calendly) include clear labels, instructions, and error notifications.
3. Feedback & Accommodation Requests
We welcome your feedback on the accessibility of thecharacterquest.com. If you encounter any accessibility barriers while using our Site, or if you need assistance obtaining information in an alternative accessible format, please contact us directly:
-
Email: office [at] thecharacterquest (dot) com
We aim to respond to accessibility feedback and accommodation requests within 1 to 2 business days.
4. Ongoing Review & Technical Limitations
While we make every effort to ensure all pages and content on thecharacterquest.com meet strict accessibility guidelines, some third-party integrations (such as external calendar tools or embedded media) may occasionally present formatting challenges beyond our direct control. We actively monitor and review our Site to identify and resolve any potential accessibility issues as quickly as possible.